Frequently Asked Questions
My Account
-
To open an account please click the form below and fill out all the necessary information. Once we receive your application it will be evaluated for eligibility within 7-10 business days of receipt. If you are successful one of our team members will reach out to you. Please note. we get a lot of applications and as such we cannot accept every business.
Apply here >> -
Once we receive your application, if we proceed on the next step of evaluation we will need your EIN and your sales tax certificate.
-
If you wish to update your account details please reach out to your sales representative, or you can contact us via support@eastside-global.com
Orders
-
Only customers who hold accounts with us will get access to our full catalogue, including pricing. We have just a few examples of some of the products we carry on our website. If you would like to open an account please see “How do I open an account?” above.
-
See question above.
-
To place a PO please liaise with your nominated sales representative.
-
We don’t have an MOQ, however we a minimum PO amount of $2,500 usd (excluding shipping costs). This can be spread across any amount of products, as long as the total PO amount is $2,500 or greater (excluding shipping costs).
-
We only offer free shipping on PO’s over $10,000 usd.
-
No, all PO’s must be paid in full upfront, having the funds cleared in our account prior to your PO being commenced.